1. Data Controller
Noesis AI, Via Torino 4, 20100 Milan, Italy, acts as the data controller for the Noesis Hosting platform.
2. Data We Collect
Account details (email, name), deployment metadata, audit logs, and diagnostic metrics. Access logs contain IP, user agent, and timestamps for security analysis.
3. How We Use Data
To operate and secure the hosting service, prevent abuse, comply with legal obligations, and communicate important product updates.
4. Retention
Account data is retained while the account is active. Deployment logs are kept for 12 months, while security and access logs may be stored for up to 180 days.
5. Subprocessors
We rely on Cloudflare for traffic proxying and TLS termination. PostgreSQL databases are hosted on our managed infrastructure in the EU. Additional subprocessors will be documented in the dashboard.
6. Your Rights
You may request access, correction, deletion, or export of your personal data by emailing [email protected]. We will respond within 30 days.
7. Security
We implement defense-in-depth measures including encryption in transit, antivirus scanning, least-privilege access controls, and continuous monitoring.
8. International Transfers
Data may be processed outside your jurisdiction. When this occurs, we rely on standard contractual clauses or equivalent safeguards.
9. Updates
We may revise this Notice as the platform evolves. Material changes will be communicated via email or in-app notifications.
10. Contact
Reach us at [email protected] with the subject line “Noesis Hosting Privacy”.